hmmmmm, I had posted a message about old models update. Anyway, this problem will be solved in the near future.

Any idea when the update for EU702 will be available? Thanks.

sorry I could not give you a definite date but we are working on it.

Reply to 4 floor: When will the updates be available, can you now give a date? Are you still working on it? Not a single update (car brand) since 4 months? Will you keep your promises? Or do you hope that customers will stop asking for updates? Is that Autel's support and customer care? It's a shame that we cannot get an update for a scanner bought less than one year ago...

We are trying hard to develop new models for two reasons. One, to keep up with car development. Two, to leave the counterfeits behind. ... We also hope our customers will stand with us side by side.

Reply to 6 floor: I am afraid that we customers will step away from you to other manufacturers if you don't support us. If the update will not be released soon, when do plan to release it?

Reply to 6 floor: It's ok if you don't want to support counterfeits (I agree), but think about your honest customers. The Maxidiag scanner provide a "login password", so you can create a download area with restricted access to these passwords, right?

At first we were thinking that Maxidiag series was a updatable product but you have to pay for the update fee. Then we found out there are some hardware restrictions to this series, so we develop a new model, Maxidiag Elite. We have changed the whole software structure for this new model, so it is impossible to move the software to the old Maxidiag series. Considering the high cost for a update annual fee, I think it is a more popolar idea to purchase a new model, which just costs 100 more.